Testimonials

1-800-373-9340

"Patio Pet Door Solutions
for people and pets."



Hi Paul, I had my door installed today and I LOVE it!

RB, Cheyenne, WY

The dogs love it!!!! Very nice quality product as promised. I'd highly recomend your product to other pet owners. Thanks for your assistance with the whole process. It is very much appreciated. BTW, the installers also commented very favorably on your product as well.

MB West New Port, PA

Yes, it was delivered today and Hutson Glass came over this evening and installed it. It works great. The man from Hutson was amazed it all fit in so easy. I think they were pleased as well. My husband mentioned to the installer that Hutson should contact you about being a rep for you. It was nice doing business with you and we are very pleased. Thank You!

CA Festus, MO

Paul, It is wonderful! My dog took right to it. It looks just like the normal window – beautiful! Thanks for the great product! You saved me from drilling through brick. Thanks! Kelly

KB, Amarillo, TX

The door was installed this morning and took less than an hour to complete. The installer was impressed at how easy everything was. My 9.75 year old dog loves the door as he now longer has to squat to get in. Later on this spring, I will be getting you an application for the door at my home in Florida. As we discussed, this door has the interior lines in the glass, I assume, to make it look like window panes and I will need to have an understanding g of how that works when I meet with the glass company. If you can forward me some information on that, I would appreciate it. Otherwise, the door looks great and it is sure nice to be able to use the door once again. Dwight

DM, High Point, NC

Paul, The door looks great. I didn't realize the opening was so huge. Now I'm glad that the plastic insert has a lock on it. I could fit through that opening.Overall it's a great design. Thanks for all your help.

KC, Las Vegas, NV

Hey, The glass is installed and our doggy door is fully operational. We LOVE it. It is very high quality, study and well built. Plus it looks terrific. We couldn't be happier. I also have to compliment Smith glass who were very accommodating (and both the measurer and installer really liked the door). Your product is wonderful and we wanted to let you know. I'll be taking some photos of the door (and our doggies) next week. They both are already using the door, it was very easy to get them used to it. Thanks again!!!

RB, Albany, OR

Hi Paul, Sorry for the delay, I have been so busy-- Needless to say, I have been quite preoccupied and another reason I needed the pet door. I LOVE the door. One of the dogs was successful entering and exiting but the other two needed to be taught how to use it. It is not the door, it is the dogs--they are quite neurotic! Thanks for your patience and persistence in assisting me to find someone to install the door. I would highly recommend the product as I so enjoy the peace of mind it allows me when I not able to arrive home from work timely. Thank YOU! Rita

RE, Kansas

Hello Paul, I must tell you what a wonderful product you have. I am looking forward to the energy savings, not to mention the warmth. As Joanne mentioned, I have been using an insert it was not effective at all. I had been searching for approx. 1 yr for the most effective way to counter the freezing in my home, I was just about to order a different insert and came across your web site. I had Joanne and Randy look at it, and you know the rest. After Randy installed the door I knew it was just what I needed. I could not be happier!!! Very nice dog door, the magnet is very strong. I am looking forward to reviewing your POS. I am confident this is the solution to many pet owners misery. Steve and I are extremely happy.

KC, Anchorage, AK

Man, what a great product!!!!! The door arrived in Great shape..your packaging allowed the door to arrive undamaged. We were delighted with the fit of the unit, not to mention the quality and intelligence of the design. Our partner was positively ecstatic!! She has used an insert style pet door for 3 winters and is really excited about the energy savings she will immediately enjoy. The Glassman is definitely interested in being a distributor of your doors: Our partner intends to contact you directly as well....she's a VERY happy customer.

Glassman, Anchorage, AK

Paul, I took Monday off so I had scheduled it for first thing long ago. Thank goodness the door arrived Friday. Royal Glass installed it on Monday morning. It looks great. The animals are still adjusting a little. We love it and you could use us as a reference if you need. Thank you!!! Laura

LW, Prince Frederick, MD

Hi Paul, The door is in and it is wonderful. Dominic and Scott from Lemon Grove Glass said they really like the design and would be willing to be your installer for the San Diego area. Thank you so much for your patience with us, but it is worth it. Thank you again,

CM, San Diego, CA

Paul, Just letting you know the shipment arrived on schedule and in perfect condition. I completed the installation myself without any problems whatsoever. I have attached a couple pictures of the installation. “Makeshift” shows the temporary pet door insert I built out of plywood. This was functional but ugly, and made passage by humans difficult. It’s easy to see why I needed a better solution. “After” shows the completed project. We’re very happy with the end result. The only potential negative is that the installation looks so good one of our dogs still doesn’t realize it’s a pet door! In my search for glazing tape I discussed my plan with the folks who installed our sunroom. They were quite intrigued and asked for your information. Perhaps you will have a new dealer soon! Thanks again,

DH, King George, VA

Door is great and they were professionals. Thanx George

GD, Montrose, CO

Hi Paul, I’m sorry that I did not get back to you sooner. I love my new door. It didn’t take my cat long to figure out how to use the door. Thank you.

AW, Monterey, Ca.

Paul, Can you do me a favor and send me a few of your brochures? Some people at the dog park are interested in what I had installed. Thanks Billy

BL, Las Vegas, NV

Paul, I would be happy to show off my door. Go ahead and give him my email address and or phone number I love my door! Mary

MG, Manassas, VA

Hi Paul, I am sorry I never really gave you feedback - we didn't really get it installed for about 2-3 months after receiving it from you due to snow and scheduling issues with the installer. We love the window and I would be happy to talk to any one that wants information. He did a very good job and we've had no problems with it. If you'd like to give your client my home phone number, that's fine. Thanks, Belyn

BS, Santa Fe, NM

Hi Paul- I've been meaning to email you to tell you how much I love my pet door. I ended up getting the X-lg as I take care of dogs while people travel. All the dogs love it, too. The only one who had an issue with it was my own dog, a 13 year old Daschund, who was used to the rise on the old doggie door. However, she got used to the new one! I followed your recommendation and called Kurt at City Glass. They did the install. Thanks for having a great product. I tell everyone I know about it and the price does set everyone back, but it has been well worth it to me. Thanks, again, Kathy

Kathy, Tacoma, Wa.

Very nice product. look forward to installing more in this area.

Vince, Rhode Island Installer

It is a great idea and if you guy's can get the word out, you will be busier than you ever will want to be. This is so much better than the panels. During my last visit to Florida, I had several friends over for dinner and I cannot tell you how many people tried to open the door with the panel in it. I don't care what they say in advertisements, it just isn't practical to use the door once these panels are installed. Thanks for a great product. Note:DM is purchasing a second unit for his Florida residence.

DM, Jmestown, NC

Hi Paul, the install went perfect, the guys that installed the insert are great, the son did this job and he is a sweetheart. The doggie door is working great and Max didn't even realize we had changed anything. Kudos to you and thanks so much. Leah

LS, Dallas, TX

Paul: The pet door arrived in perfect condition. The installers put it in yesterday and we used the box it came in to store the original piece of glass. The tint on the glass and the frame match our existing ones perfectly. The pet door looks wonderful and we are so excited for the dogs to come to the new house and try it out. This is one of the most exciting discoveries that we have made in a while. My daughter found you on the Internet and we didn't even know such a thing was available. Thanks for all your help. Good luck with your business. Anyone with a patio door and a dog definitely needs one of your products!!

MC, Norman, OK

Paul: The replacement flap arrived today, Wed. Nov 28. Thank you. I have to tell you, Pet Door Design is the most customer oriented company I have dealt with in a long time. It's a pleasure. I have to say it again--I love the door and the freedom it gives us and the dogs. Thanks.

AM, Fresno, Ca

Paul, Wanted to let you know we received our sample today for the showroom. It is AWESOME!!! Took 15 minutes to install and was very impressed with how little vinyl is added. Nice product!

R.O. Anderson, CA.

Dear Paul: I wanted to thank you for your excellent product and your outstanding customer care. My cats learned how to use the pet door within a couple of weeks and now everyone is happy. I am going to recommend your product to everyone who owns pets. Please use me as reference. Respectfully,

S.S. San Francisco, CA

Steve came and put the door in today. Everything went perfectly! The trim around the inside of the door went back on with no problem. Now I just have to get the dogs to go thru it! Thank you and I will definately recommend this door.

LB, Budd Lake, NJ

Thanks for a great product and all your help. The door was installed yesterday and went in perfectly. It looks great. I just wish I had done this a long time ago. It cost me a bunch by getting one of those panels(trying to save money). It served it's purpose I guess, but was not up to standard. This is the way to go.

P.B. Ferndale, Wa.

Thanks for the support in getting things handled. The dogs love the freedom, and a far more important point, the wife loves the looks. So a win/win/win for all of us. Thanks, Steve

S.C., Parker, CO.

Hi Paul, My Pet Door has just been installed and it looks great!!! The size of the door is perfect and the magnetized section on the bottom to keep the flap closed is a great touch. Just need to train the cats how to use it now .... which should be easy! It's great ..... thank you!! Trace.

T.W. Kalamazoo, MI

I'm still at work, but from what I've heard the door looks great!! Cory installed it today without any difficulty and all dogs are using it just great! We have 1 dog who is blind, naturally she was the first one to figure it out. And a 35# Bichon (bichons are supposed to weigh about 15#), but even with his round belly, he is using the door without any problems. Thanks for all your help and I will happily recommend you to anyone!

JB, Grove City, OH

Hey Paul, Just wanted to tell you that the guys just finished installing my new door! It's wonderful! I'm so thrilled to have my full mountain view back again! And, so much easier to get outside without trying to slip out next to that "side panel" doggie door we had before. I love it! Thanks so much for such a great product, and great service!

V.S., Mena, AR

Paul, The dog door was just installed and it looks great. I love it! The small size works great, too. I am very impressed with the product!

S. D. Twin Falls, ID

Paul, We ordered the pet door thru Valley Glass, which I would guess is only about 7 or 8 miles from us. We are extremely happy with the door and have received numerous compliments from our friends and neighbors. The dogs really seem to enjoy it too, you really have an excellent product! Thank you,

J.A., Spokane, WA

Paul, The door was finally installed yesterday & it is great! The installer said that he had installed similar windows with pet doors, but none of this quality. I agree that it is a great looking window, fit perfectly in our door frame and looks very professional! Our pup hasn't gotten the hang of using it - I think that the magnet is so strong that he doesn't want to make the extra effort to push through. We're working on it. I like the fact that the magnet neatly holds the pet door in place. Thanks, again, for all your help. I hope that Discount Glass can partner with you and become a Jacksonville 'official' installer for your door.

S.G. Jacksonville, FL

Hey Paul! I just wanted to let you know that the pet door was installed today, and it looks awesome! The opening is a little smaller than I expected, but I imagine they'll get used to it; some motivation for the bigger cat to lose some weight no doubt. I will make every effort to spread the word and wanted to thank you especially for keeping me so posted in the process of it all.

J. M. Salt Lake City, UT

I just wanted to let you know that the door is a big hit! The chocolate lab learned to use it within a few days. The little dog took almost 10 days to get over his fear of the flap slapping him in the face, but now he uses it constantly. Thank you very much—it was worth every penny!

M.K. Garland, TX

Paul- Just wanted to let you know that we had our door installed last night. It was just as described and fit in perfectly. The quality is great and although I was still a bit skeptical, you made a believer out of me. Your continuous contact and helping me through the process were amazing and greatly appreciated. I am a happy camper and perhaps more importantly, so is my pug puppy. After a bit of experiment, he got the hang of the door the first night and was bounding between inside and outside in no time. I could actually watch the game on tv uninterupted by having to get up and let him out every 10 minutes. A miracle! Again, thanks so much and I wish you and your business the very best of luck.

C.S. Santa Clarits, CA

Paul, We love the door and the above and beyond customer service that you provided! The removal of our insert and installation of the new door glass has restored the visual impact of our beautiful mountain view. It is also great to once again have the full door opening for people to transit through. After your product was installed we had to turn down our thermostat because the room temperature increased by 4 degrees and with our heating oil running at well over $4.00 a gallon we estimate that we will recoup the cost of the new door within a few months. Our dogs also like their new door and as a result spend more time enjoying the sun on our back deck. Your attention to detail in making sure that everything was measured just right and then measured again is responsible for meeting our special needs with a perfect match. The door is quality construction and is solid. It should stand up to our high winter winds and to years of use. Your willingness to work with us in making special shipping arrangements made your company a true pleasure to work with! Thanks again Paul. We appreciate all that you did for us. Pet Door Design is a wonderful company to work with, that has a wonderful product. We will recommend you to our friends who all own dogs.

D.H. Kodiak, AK

Just wanted to let you know this is by far one of the best purchases I have made for the house. Although I had a bit of trouble finding an installer, Vince at Greenville Glass did a great job for me. My older dogs would have been fine in the house all day, but your door sure made taking care of a new Beagle pup earlier this year a lot easier. It took her a day or two to figure out the door before we were able to say goodbye to the crate for good. Thanks again for a gfreat product, I could not be happier.

B.L. Rhode Island

Paul, Our pet door is in and now we just have to invest in a few pounds of fresh tuna to train our cat to use it. It is beautiful and Lori and Mike were absolutely great to work with. Thank you for your help.

D.C. Portland, OR

 

 

 

 

 

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